ALPHARD or similar 5.0

I rented an Alphard for four days starting May 23, 2026. I was incredibly lucky; the rental company provided a brand new car they had just brought back! The space was large enough to fit a large stroller and two large suitcases; the interior was comfortable, making driving effortless and fatigue-free; the driver assistance and safety features were comprehensive, making driving easy and safe! The rental price also included a discount, making it an amazing deal! The rental company's pick-up and drop-off service and explanations were also very thoughtful and thorough, answering all my questions and making my trip smoother! Next time I travel to Okinawa, renting a car will be my only choice! Highly recommended! Rented an Alphard for four days starting from May 23, 2026. I was incredibly lucky because the shop provided a brand-new car they had just brought in! The space was huge, easily fitting a large baby stroller and two big suitcases. The interior was comfortable, and driving it never felt tiring. The driving assistance and safety features were extremely comprehensive, making the drive easy and reassuring! The rental price was also discounted, making it a great deal. The shop’s pick-up and explanation service was thoughtful and thorough, answering all my questions and making the trip smoother. Next time I travel to Okinawa, this rental company will be my only choice! Highly recommended!

ALPHARD or similar 5.0

The staff were friendly and the car was in good condition. It is close to the airport, and having a Korean staff member makes communication convenient.

ALPHARD or similar 5.0

This was my second trip to Okinawa. I needed to rent a larger car, and I saw that this company had very good reviews on the platform, so I chose Okinawa Travel. I contacted them for the first three days. The platform uses Line for communication. The staff all speak Chinese and are very friendly. When I first arrived, I was delayed in the restroom, but they didn't rush me. The procedures were handled very quickly and did not affect my itinerary. The car was very clean and comfortable. The whole trip went very smoothly. I am grateful to the staff. I will choose Okinawa Travel again if I need to in the future.

ALPHARD or similar 5.0

Speaking Chinese is half the battle won! The price is reasonable, and the service is excellent. 👍 Highly recommend!

ALPHARD or similar 5.0

The Chinese-speaking service was excellent, communication was seamless, and explanations were very clear. We rented two Alphards for 14 people. One of the cars had its side door scrape against the sidewalk steps when opened on the sidewalk, leaving a scratch. We immediately reported this to customer service, and thankfully, our insurance was comprehensive and handled properly. The return process was also quick and efficient. Highly recommended. PS. The Alphard's trunk is incredibly spacious. I've attached a photo of all our luggage loaded onto the return trip. The third-row seats weren't folded down, just pushed forward, seating seven people in each car for your reference. Also, the Alphard is lower than other cars in its class, so be careful when parking and opening doors to avoid scraping or bumping into anything.

ALPHARD or similar 5.0

The service was fantastic! Although I returned the car later than the scheduled time, I called them in advance and they were happy to arrange it for me free of charge! They also offer airport pick-up and drop-off service; I called them after arriving at the airport and they were there within 10 minutes!

ALPHARD or similar 5.0

Excellent service and smooth communication. They also offer a shuttle service. The car is in very good condition. 👍

ALPHARD or similar 5.0

This time we rented an Alphard, and the staff were all fluent in Chinese and very welcoming!

ALPHARD or similar 5.0

It was friendly, and I felt comfortable because there were Koreans there. All the staff are kind.

ALPHARD or similar 5.0

A very good experience. Renting an Alpard for 5 adults and 1 child (6 months old) with 5 large suitcases, 2 carry-on suitcases, 1 tote bag, and 1 stroller all fits in easily.